Have you noticed a large number of emails you are sending are soft or spam bouncing? The size of your images may be the cause of this. This article explains how to add an image into a Force24 email in a way that will help reduce bounce rates.
When uploading an image into an email template, you will get the option to either drag and drop it in, or to click to select which file you want to use:
If you choose to drag and drop an image into the email it will upload onto the template like this, which looks fine in the email editor.
However, when clicking the edit image button;
We can see the size of the image, and it may be the case that your image is too large. In this instance for example, the image dragged and dropped in was 4000 px wide.
If you send an email with an image this large, your emails will be much more likely to bounce as the image being hosted in the email, will be a much larger file size.
One way to get around this, is to add the image in a different way. If you click to add your file, rather than dragging and dropping the image into your email, the email editor will automatically open.
Again, you will now be able to see the image size is too large in the top left hand corner of the image editor.
The image size should be reduced, and to ensure that the image isn't blurry we would recommend making the image no larger than 600px wide.
After you have changed the size of the image, if you click the circled button below, this will ensure the whole of your image is cropped into the email.
When doing this, your image will be of a higher quality resolution in the email and it may help with your deliverability rate.
If you would like to see a video tutorial of how the steps you need to take to do this, please click the below link:
https://vimeo.com/834329045/87e8f22ec1
If you have any questions, feel free to reach out to us through the live chat function available bottom right in your Force24 Platform. Our team is ready to assist you and provide support whenever you need it.