If you've made a mistake in your upload, such as mapping data incorrectly or forgetting to include certain fields, the easiest way to rectify would be to complete another data upload with the correct mappings as our system will identify the email addresses and update the contacts with the new information.
You would just need to ensure you have clicked 'yes' to updating existing contacts (which is selected by default) to make sure the upload overwrites the contact with the latest mapping information.
Due to email addresses being our unique contact identifier, data uploads are essentially 'task logs' so you're unable to delete the log of the data upload itself.
If you need to remove data from the system due to GDPR, we have the options to either soft delete, or permanently erase.
If you have any questions, feel free to reach out to us through the live chat function available bottom right in your Force24 Platform. Our team is ready to assist you and provide support whenever you need it!