Below you'll find useful resources and information to help troubleshoot any issues you may encounter.

 

Help Centre

The Teams Help Centre is your go-to location for help. You can find it at: https://support.microsoft.com/en-us/teams

 

Contacting Teams

If you encounter any technical issues, have questions that aren't addressed in the Help Centre, or need personalised assistance, you can reach out to Teams Support here: https://support.microsoft.com/contactus?ContactUsExperienceEntryPointAssetId=S.HP.SMC-HOME&ui=en-US&rs=en-GB&ad=GB#

Select the teams product you need assistance with.

 

Status Page

The Teams Status Page: https://status.office.com/ provides real-time updates on the operational status of Teams services. If you're experiencing connectivity issues or disruptions in service, check the status page to see if there are any ongoing incidents or maintenance activities affecting Teams's functionality. This page helps you stay informed about system performance and planned maintenance windows.