Below you'll find useful resources and information to help troubleshoot any issues you may encounter.
Help Centre
The Intercom Help Centre is your go-to location for help. You can find it at: https://www.intercom.com/help/
Contacting Intercom
If you encounter any technical issues, have questions that aren't addressed in the Help Centre, or need personalised assistance, you can reach out to Intercom Support here: support@intercom.com
They also have a live chat function on their website
Status Page
The Intercom Status Page: https://www.intercomstatus.com/ provides real-time updates on the operational status of Intercom services. If you're experiencing connectivity issues or disruptions in service, check the status page to see if there are any ongoing incidents or maintenance activities affecting Intercom's functionality. This page helps you stay informed about system performance and planned maintenance windows.