Below you'll find useful resources and information to help troubleshoot any issues you may encounter.

 

Help Centre

The Zoom Help Centre is your go-to location for help. You can find it at: https://support.zoom.us/hc/en-us

 

Contacting Zoom

If you encounter any technical issues, have questions that aren't addressed in the Help Centre, or need personalised assistance, you can reach out to Zoom Support here: https://support.zoom.us/hc/en-us/requests/new

You can also email them directly at: support@zoom.us

They also have a live chat function on their website

 

Status Page

The Zoom Status Page: https://status.zoom.us/  provides real-time updates on the operational status of Zoom services. If you're experiencing connectivity issues or disruptions in service, check the status page to see if there are any ongoing incidents or maintenance activities affecting Zoom's functionality. This page helps you stay informed about system performance and planned maintenance windows.